Listening rehearsal B

Look at photograph 1, panel A.

Look at photograph 2, panel B.

Look at photograph 3, panel C.

Look at photograph 4, panel D.

Look at photograph 5, panel E.

Look at photograph 6, panel F.

What time does the last shuttle leave the exhibition centre?

Could someone help me lift this cabinet?

Where can I leave my coat during the interview?

Has the electrician finished the work in the café?

Would Thursday or Saturday suit you better for the visit?

Why are these chairs being moved into the corridor?

How many people have registered for the tour?

I think this form is missing a page.

Who handles group bookings for the museum?

Can we use the back staircase today?

How soon can the supplier provide a sample?

Should these envelopes be sent by express post?

Have you spoken to the new accounts assistant yet?

Why not ask the designer to join our call?

How far is the branch office from the station?

Is there enough space for the display stand by the entrance?

May we have two extra copies of the programme?

Who should sign for the parcel if I am out?

The meeting notes are ready for review.

How often does the window-cleaning team visit?

Would you like me to book a taxi for the client?

Why is the ticket price different on my receipt?

Could we finish the discussion after the break?

Will the exhibition materials arrive before we open?

Where did you save the revised logo file?

Events assistant: Hello. I am confirming the flowers for our award evening on Friday. The order says delivery to the hotel’s main entrance, but the event team will be working at the side service entrance. Florist: Thank you for telling me. I will change the delivery instructions. The arrangements should be ready by four, and our driver can reach the hotel between four thirty and five. Events assistant: That is early enough. The tables will be ready by then. Could you also put the arrangement numbers on the boxes so the team can match them to the table plan? Florist: Certainly. Please send the final table plan by tomorrow morning. I will label each box before it leaves the shop.

Customer: My bicycle makes a clicking sound when I pedal. I use it to get to work, so I would like to have it checked before the weekend. Mechanic: I can inspect it this afternoon. If it only needs an adjustment, it should be ready tomorrow. If a replacement part is needed, I will telephone you with an estimate before doing the work. Customer: Please call my mobile rather than my office number. I will be away from my desk at a training session. Mechanic: Of course. Leave the bicycle here, and I will write your mobile number on the job sheet. We will not fit any chargeable replacement part without your approval.

Finance assistant: Could we check the forum budget together? The first version included thirty guests, but the organiser has now confirmed forty. Project officer: I have updated the catering total to match. The room hire is unchanged, and we have kept the same printing allowance. There is no transport cost because the speakers are arranging their own travel. Finance assistant: Then I will use the revised total in the approval request. I also need a short explanation of why the figure changed. Project officer: I will email that now: the increase is entirely due to catering for ten additional guests. Please attach the latest table, not the earlier version.

Café owner: We have installed the new espresso machine, but two of the afternoon staff were away when the engineer showed us how to use it. Could you arrange another demonstration? Supplier representative: Yes. We can send our trainer on Tuesday at two. Would that fit between your busiest periods? Café owner: It would. Please focus on the daily cleaning procedure as well as making coffee. We want everyone to follow the same routine before the café closes. Supplier representative: I will make a note of that. The session will take about forty minutes. Please have the cleaning kit that came with the machine available for the trainer.

Building caretaker: The cleaners are due at nine tomorrow. I have arranged for the offices to be empty, but the large window beside the entrance is above a busy walkway. Cleaning supervisor: We will clean that window from inside. Even so, we need to put a warning barrier around the work area while the equipment is being moved. Could the first-floor meeting be moved away from the entrance for half an hour? Building caretaker: Yes. I can ask the group to use the rear meeting room at the start. Please tell reception as soon as the barrier can be removed. Cleaning supervisor: Certainly. We will deal with the entrance area first, then move to the smaller office windows.

Passenger: Does the bus for the hospital still stop outside this shopping centre? The usual shelter has a notice about roadworks. Transport assistant: That stop is temporarily closed. Use the temporary stop on Market Street, opposite the post office. The direct hospital service stops there every twenty minutes. Passenger: I need to arrive before eleven. Which departure on this board should I take? I would prefer not to change buses. Transport assistant: Choose the direct service that reaches the hospital at ten forty. The next direct one arrives at eleven, which would be too late. The walk to Market Street takes about five minutes, so you should leave now.

Customer: The shelf label said these cereal boxes were on offer, but the normal price has appeared on the checkout screen. I have picked up two boxes of the same type. Shop assistant: Let me check the promotion. The offer is for two boxes, so the discount should appear after I scan the second one. I have only scanned the first so far. Customer: I see. I thought the price on each box would change separately. Shop assistant: The total discount will show on a separate line on the receipt. I will point it out before you pay, so you can check that the combined price matches the shelf label.

Volunteer coordinator: Thank you for coming early. We need sixty chairs for tonight’s talk, but please leave a clear centre aisle and space near the front for wheelchair users. Volunteer one: Should we put the unused chairs in the corner by the main door? Volunteer coordinator: No, that corner is part of the exit route. Stack them in the side store instead. The caretaker has left the store unlocked for us. Volunteer two: I will count out the sixty chairs while Arun takes the extras to the store. After that, we can check the aisles together. Volunteer coordinator: Excellent. The speaker arrives at five, so let us finish the seating before then.

Office host: I have booked lunch for our visiting engineers on Thursday. There will be eight people rather than the six I originally mentioned. Restaurant supervisor: That is no problem; I can add two places. Will you still arrive at twelve thirty? Office host: Yes. One guest avoids dairy products. Could you suggest a suitable meal and tell me whether it needs to be ordered in advance? Restaurant supervisor: I will ask the kitchen and email you the ingredients and preparation information today. Please confirm the guest’s choice by noon tomorrow. I would rather check with the kitchen than guess about the dish.

Project assistant: I can open the project folder, but the planning document says that I can view it only. I need to add the revised delivery dates before the team call. Document owner: I sent you the review link by mistake. I will send the editing link to your work email now. Please use that link rather than making another copy of the document. Project assistant: Thank you. A single version will make it easier for everyone to follow the changes. Should I mark the new dates in the comments as well? Document owner: Yes. Add a short comment beside each changed date, including the reason. The team call begins at two, so please finish by one thirty.

Candidate: Thank you for inviting me to interview on Friday morning. A compulsory training session at my current workplace has just been moved to the same time. Could I attend later in the day? Recruitment assistant: The panel has a free slot at three thirty. The interview will still be online and should take about forty minutes. Would that be possible? Candidate: Yes, thank you. Should I use the original meeting link? Recruitment assistant: We will send a fresh invitation with the new time and link. Please have your portfolio open on your computer, as the panel will ask you to share one example of your work.

Club organiser: We hired twelve badminton rackets for Saturday’s event. The booking says return by five, but the final match may not finish until four forty-five. Equipment assistant: We close at five thirty, so I can extend the return time to five fifteen at no extra charge. I cannot leave the desk open later than that. Club organiser: That will give us enough time. Do you need the rackets individually wrapped? Equipment assistant: No. Put them back in the two supplied cases and check that all twelve are there. Please tell us about any damage when you return them, rather than leaving a note inside the case.

Business customer: Hello. I paid invoice R-902 by bank transfer yesterday, but our purchasing team needs a receipt before it can close the order record. Accounts assistant: I can see the transfer in our account. The payment reference is correct, but we still have your old company address on the invoice. Should the receipt use the new address you emailed last week? Business customer: Yes, please. Send it to the purchasing mailbox, and copy me in. There is no need to send a paper version. Accounts assistant: Understood. I will update the address in our customer record and email the receipt this afternoon. Thank you for checking the details.

This is a message for all visitors to the East Wing offices. Essential roof repairs will begin on Tuesday and are expected to continue until Friday. During the work, the usual upstairs waiting area will be closed. Please report to the temporary reception desk in the ground-floor lounge instead. Staff will collect visitors from that lounge and take them to the appropriate meeting room. The lift will remain in use, but the outside staircase must not be used while contractors are working above it. All appointments remain at their original times unless you have received a separate message. If you need step-free access, please tell reception when you arrive so that a staff member can assist.

Hello, Mr Silva. This is the lost-property office at the exhibition centre. A small black shoulder bag matching the description you gave us has been handed in. It contains a notebook with your company name on the first page, so we believe it may be yours. Please come to the security desk beside Gate Two between nine and five to identify it. Bring photo identification and be prepared to describe another item inside the bag. We cannot release property based on the company name alone. If you cannot collect it this week, please telephone us to arrange another time. Do not come to the closed administration entrance on the south side of the building.

Thank you for shopping with Hill Street Art Supplies. We are introducing online ordering for collection in our shop. Select your items on the website and wait for an email saying that your order is ready before travelling to collect it. The automatic order acknowledgement is not a collection confirmation. Most orders placed before noon on a weekday will be ready that afternoon, but specialist paper may need to be brought from our store. Bring your order number when you arrive and go to the collection counter at the back of the shop. If someone else is collecting for you, please add their name to the order notes. We will keep prepared orders for seven days.

Members are advised that the ground-floor changing area will be refurbished from Monday for approximately ten days. During this period, please use the changing rooms on the first floor. The pool and exercise studios will remain open according to the normal timetable. Because there are fewer temporary lockers, we ask members to bring only essential belongings and to clear their lockers after each visit. Do not leave bags overnight. Towels will continue to be available at reception. Members who need an accessible changing space should contact the duty manager, who can explain the temporary arrangements. We appreciate your patience while we improve the facilities.

Before you travel to the regional sales conference, please check the details in the information pack sent yesterday. The company has paid for the train tickets and hotel rooms directly, so do not include those items in your expense claim. Reasonable meal costs during the journey can be claimed, provided you keep the receipts. The conference organiser has asked every participant to prepare a three-minute introduction to a recent successful project. You do not need presentation slides; a few clear examples are enough. Please email me your project title by Wednesday afternoon so that I can send the full list to the organiser. We will meet at the station entrance at seven fifteen on Thursday morning.

The Saturday town market is moving temporarily to the riverside square while the usual car park is resurfaced. The market will open at its normal time of eight in the morning and close at one. Shoppers are encouraged to use the free shuttle from the library car park, as vehicle access to the riverside square will be limited to stallholders setting up before seven thirty. The shuttle will run every fifteen minutes. A covered seating area has been arranged beside the community café, and the usual local produce and craft stalls will be present. The organisers expect to return to the regular site the following week, but they will confirm that on the town website after the work is inspected.

Nominations are now open for our annual customer-care award. Any employee may nominate a colleague by completing the short form on the staff portal. Please describe one specific example of helpful service rather than submitting a list of general compliments. The example should come from the current year, and it may involve an internal or external customer. Nominations close at five on the last working day of this month. A panel from three departments will review the examples without seeing the nominators’ names. Previous winners may be nominated again, but employees cannot nominate themselves. The winner will be announced at next month’s staff meeting, and all shortlisted colleagues will receive a certificate.

You have reached the appointment information line for Central Dental Practice. Our reception telephone is answered from eight in the morning until six in the evening, Monday to Friday. If you need to change an existing appointment, please contact reception rather than replying to the automatic reminder message. That message is sent from an address that does not receive replies. When you call, have the appointment date and the patient’s name ready. If you are running late on the day, let reception know as soon as possible so that staff can advise you about the schedule. This information line cannot record cancellations. Please speak to a receptionist during the stated hours.

Thank you for helping with today’s community book deliveries. Each bag is labelled with a recipient’s name and a route letter. Please check that the route letter on your bags matches the list given to your driver. Do not rearrange bags between vehicles without telling the coordinator, because we need to know which team has each delivery. If a recipient is not at home, telephone the number on your route sheet and follow the delivery instruction recorded there. Do not leave books outside unless that instruction specifically allows it. Return any undelivered bags to the hall at the end of the route. We will then contact the recipients to arrange another suitable delivery time.

The public lecture on sustainable building design will now take place in Lecture Hall Three, rather than the small seminar room originally advertised. Registration numbers exceeded the seminar room’s capacity, so the organisers have chosen a larger venue. The date and starting time remain Wednesday at six in the evening. Admission is free, but please bring the confirmation email on your phone or as a printed copy. Doors will open at five thirty. After the lecture, the speaker will answer questions for about twenty minutes. If you would like a step-free route from the campus entrance, follow the blue signs to the lift lobby. There is no need to arrive at the old seminar room first.