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Study block 3 · U5

Telephone, digital and public interactions

By the end of this unit
  • Use a short telephone conversation in an appropriate real situation.
  • Use asking for directions and clarification in an appropriate real situation.
  • Use responding to an unfamiliar request in an appropriate real situation.

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ගෙවීමට පෙර වැඩපත්‍රයේ අන්තර්ගතය, ගාස්තු සහ ලබාදෙන දිනය WhatsApp මඟින් තහවුරු කරගන්න.

පාඩම් සටහන් මුද්‍රණය කරගන්න.
01SMALL STEPS · BIG SMILES

A short telephone conversation

Learn it simply

  • Begin by greeting the listener and identifying yourself.
  • State why you are calling and ask whether it is a suitable time if necessary.
  • Speak clearly, check important information and end politely.

See it. Say it. Understand it.

Easy / Start here

Hello, this is Danushi. May I speak to Ruwani?

Moderate / Add a little

I am calling to check tomorrow's practice time.

More detail for teachers and confident learners

Begin by greeting the listener and identifying yourself. State why you are calling and ask whether it is a suitable time if necessary. Speak clearly, check important information and end politely. Because the listener cannot see you pointing, name the person, object or place.

Spoken communication changes when the listener cannot see your gestures or when you are asking for help in a public place. State your purpose clearly and check essential details. On a call, identify yourself and speak in short manageable turns. For digital communication, keep personal information private and ask a trusted adult for help with unfamiliar requests. These lessons teach language for safe ordinary interactions, not independent handling of sensitive transactions.

වැඩි විස්තර අවශ්‍ය විට පමණක් මෙම කොටස කියවන්න.

Optional extra unit worksheet

Practise the whole unit and receive a separate answer or model guide.

ඒකකය පුහුණු වීමට වැඩපත්‍ර සහ වෙනම පිළිතුරු හෝ ආදර්ශ පිළිතුරු මාර්ගෝපදේශයක් ලබාගත හැකිය.

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02SMALL STEPS · BIG SMILES

Asking for directions and clarification

Learn it simply

  • Name the destination and ask politely.
  • Listen to the route, then check a key landmark or turn.
  • If a direction is unclear, ask a specific question rather than pretending to understand.

See it. Say it. Understand it.

Easy / Start here

Excuse me, how do I get to the main hall?

Moderate / Add a little

Do I turn left after the staircase?

More detail for teachers and confident learners

Name the destination and ask politely. Listen to the route, then check a key landmark or turn. If a direction is unclear, ask a specific question rather than pretending to understand. Repeat the essential route in your own words to confirm it.

Spoken communication changes when the listener cannot see your gestures or when you are asking for help in a public place. State your purpose clearly and check essential details. On a call, identify yourself and speak in short manageable turns. For digital communication, keep personal information private and ask a trusted adult for help with unfamiliar requests. These lessons teach language for safe ordinary interactions, not independent handling of sensitive transactions.

වැඩි විස්තර අවශ්‍ය විට පමණක් මෙම කොටස කියවන්න.

Optional extra unit worksheet

Practise the whole unit and receive a separate answer or model guide.

ඒකකය පුහුණු වීමට වැඩපත්‍ර සහ වෙනම පිළිතුරු හෝ ආදර්ශ පිළිතුරු මාර්ගෝපදේශයක් ලබාගත හැකිය.

Request unit worksheet + answersEWS-LC-SPOKEN-SCHOOL-U5
03SMALL STEPS · BIG SMILES

Responding to an unfamiliar request

Learn it simply

  • You can decline a request politely when you are unsure.
  • Ask a trusted adult before sharing private details or agreeing to an unfamiliar arrangement.
  • Useful language includes I need to check and I cannot share that information.

See it. Say it. Understand it.

Easy / Start here

I need to check with my teacher first.

Moderate / Add a little

I cannot share my home address here.

More detail for teachers and confident learners

You can decline a request politely when you are unsure. Ask a trusted adult before sharing private details or agreeing to an unfamiliar arrangement. Useful language includes I need to check and I cannot share that information. Clear boundaries can be expressed calmly without a long explanation.

Spoken communication changes when the listener cannot see your gestures or when you are asking for help in a public place. State your purpose clearly and check essential details. On a call, identify yourself and speak in short manageable turns. For digital communication, keep personal information private and ask a trusted adult for help with unfamiliar requests. These lessons teach language for safe ordinary interactions, not independent handling of sensitive transactions.

වැඩි විස්තර අවශ්‍ය විට පමණක් මෙම කොටස කියවන්න.

Optional extra unit worksheet

Practise the whole unit and receive a separate answer or model guide.

ඒකකය පුහුණු වීමට වැඩපත්‍ර සහ වෙනම පිළිතුරු හෝ ආදර්ශ පිළිතුරු මාර්ගෝපදේශයක් ලබාගත හැකිය.

Request unit worksheet + answersEWS-LC-SPOKEN-SCHOOL-U5

Unit complete. Put it into practice.

The paid worksheet brings together all the lessons in this unit. A separate answer or model guide is included. Page count depends on the skills and activities.

මෙම ඒකකයේ සියලු පාඩම් ආවරණය කරන වැඩපත්‍රය සහ වෙනම පිළිතුරු සඳහා WhatsApp මඟින් විමසන්න.

Optional extra unit worksheet

Practise the whole unit and receive a separate answer or model guide.

ඒකකය පුහුණු වීමට වැඩපත්‍ර සහ වෙනම පිළිතුරු හෝ ආදර්ශ පිළිතුරු මාර්ගෝපදේශයක් ලබාගත හැකිය.

Request unit worksheet + answersEWS-LC-SPOKEN-SCHOOL-U5

For teachers, parents and independent learners

Teachers can use our website to teach, plan and prepare their own lessons, and find practice worksheets and term-test papers. Children and adults can study independently, complete activities and build confidence for examinations. Parents can guide practice at home.

ගුරුවරුන්ට පාඩම් සැලසුම් කර ඉගැන්වීමටත්, දරුවන්ට හා වැඩිහිටියන්ට තනිව පුහුණු වී විභාගයට සූදානම් වීමටත් මෙම වෙබ් අඩවිය භාවිත කළ හැකිය. දෙමාපියන්ට නිවසේදී දරුවන්ට උදව් කළ හැකිය.

Download the clearly labelled free worksheets and papers. Released free sample worksheet answers stay free. Extra worksheets and separate paper guides may carry charges when listed; confirm coverage, availability, charges and delivery before payment.

ගුරුවරුන්ට පාඩම් සැලසුම් කිරීමටත්, දරුවන්ට හා වැඩිහිටියන්ට ස්වයං අධ්‍යයනය සහ විභාග පුහුණුව සඳහාත් මෙම වෙබ් අඩවිය භාවිත කළ හැක.